Privacy Policy

1. Introduction

ProfitPixel Marketing Services Pvt. Ltd. ("Company," "we," "us," or "our"), a company incorporated under the Companies Act, 2013 and registered in India, operates the website theprofitpixel.com (the "Website").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or purchase our digital products and services. By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Website immediately.

Registered Office: Gurugram, India
Contact Email: nishant@profitpixel.in

2. Information We Collect

2.1 Personal Information You Provide

When you interact with our Website — including creating an account, placing an order, or contacting us — we may collect:

• Full name
• Email address
• Phone number
• Billing and payment information (processed securely via Razorpay; we do not store raw card data)
• Business name and designation (if applicable)
• Communication records (emails, support tickets, form submissions)

2.2 Automatically Collected Information

When you visit our Website, we automatically collect:

• IP address and approximate geographic location
• Browser type, version, and device information
• Operating system
• Pages visited, time spent, and referring URLs
• Cookies and session data (see Section 6)

2.3 Information from Third Parties

We may receive information about you from third-party service providers such as payment processors (Razorpay), analytics tools (Google Analytics), and advertising platforms (Google Ads, Meta Ads), subject to their respective privacy policies.

3. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To process payments, deliver digital products, and provide purchased services
• Account Management: To create and manage your customer account
• Customer Support: To respond to your queries, complaints, and support requests
• Service Improvement: To analyze usage patterns and improve our Website, products, and services
• Marketing Communications: To send promotional emails, newsletters, and updates (you may opt out at any time)
• Legal Compliance: To comply with applicable Indian laws, regulations, and lawful requests from government authorities
• Fraud Prevention: To detect, investigate, and prevent fraudulent transactions and misuse of our services
• Analytics: To understand how users interact with our Website and optimize user experience

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We share data with trusted third-party service providers who assist in operating our business, including:

• Razorpay Financial Solutions Pvt. Ltd. — Payment processing
• WordPress hosting providers — Website infrastructure
• Google LLC — Analytics and advertising services
• Email service providers — Transactional and marketing emails

All service providers are contractually bound to protect your data and use it only for the specified purpose.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government authority under applicable Indian law, including the Information Technology Act, 2000 and its amendments.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption (SSL/TLS). Payment information is handled exclusively by Razorpay using PCI-DSS compliant infrastructure. We do not store credit/debit card numbers on our servers.

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by applicable law. Despite best efforts, no method of transmission or storage over the Internet is completely secure. We cannot guarantee absolute security but commit to using commercially reasonable measures to protect your information.

6. Cookies Policy

Our Website uses cookies and similar tracking technologies to enhance your experience.

You may control cookies through your browser settings. Note that disabling certain cookies may affect Website functionality.

7. Your Rights

Under applicable Indian data protection laws (including the Digital Personal Data Protection Act, 2023), you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal obligations
• Withdrawal of Consent: Withdraw consent to marketing communications at any time
• Grievance Redressal: Lodge a complaint regarding data handling

To exercise any of these rights, contact us at: nishant@profitpixel.in. We will respond to all valid requests within 30 days.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately at nishant@profitpixel.in.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to the Website with a revised "Last Updated" date. Continued use of the Website after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions, concerns, or grievance redressal:

ProfitPixel Marketing Services Pvt. Ltd.
Gurugram, India
Email: nishant@profitpixel.in
Website: theprofitpixel.com