Terms and Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your access to and use of the website theprofitpixel.com ("Website") and the purchase of digital products and marketing services ("Services") offered by ProfitPixel Marketing Services Pvt. Ltd. ("Company," "we," "us," or "our"), a company incorporated under the Companies Act, 2013, with its registered office in Gurugram, India.

By accessing the Website or placing an order, you ("Customer," "User," or "you") agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not use our Website or purchase our products or services.

2. About Our Products and Services

ProfitPixel Marketing Services Pvt. Ltd. provides a range of digital products and marketing services, including but not limited to:

• Digital Marketing Services: SEO (Search Engine Optimization), Social Media Marketing (SMM), Pay-Per-Click (PPC) advertising, Email Marketing, and Content Marketing
• Conversion Rate Optimization (CRO) Services: Landing page audits, A/B testing strategy, funnel analysis, and user experience consulting
• Digital Product Bundles: Downloadable templates, marketing toolkits, strategy guides, design assets, and other digital deliverables
• Agency Packages: Bundled service retainers combining multiple marketing disciplines

Specific deliverables, timelines, and scope for each product or service are as described on the respective product/service page at the time of purchase.

3. Eligibility

By placing an order, you represent and warrant that:

• You are at least 18 years of age
• You have the legal authority to enter into a binding agreement
• All information provided by you is accurate, current, and complete
• Your purchase is for lawful business or personal purposes in compliance with applicable Indian laws

4. Orders and Payments

4.1 Pricing

All prices are listed in Indian Rupees (INR) on the respective product or service pages of our Website. Prices may vary across products and service packages, ranging from INR 2,999 to INR 29,999 or as otherwise stated. Prices are subject to change without prior notice; however, changes will not affect confirmed orders.

4.2 Taxes

All applicable GST (Goods and Services Tax) will be charged in addition to the listed price, as required under Indian tax law. A tax invoice will be issued upon successful payment.

4.3 Payment Processing

All payments are processed securely through Razorpay Financial Solutions Pvt. Ltd., a RBI-regulated payment gateway. We accept UPI, credit/debit cards, net banking, and other methods available on the Razorpay platform. By completing payment, you authorize the transaction amount to be charged to your selected payment method.

4.4 Order Confirmation

Upon successful payment, you will receive an order confirmation email at the address provided during checkout. This email constitutes acknowledgment of receipt of your order, not acceptance of the order. We reserve the right to cancel any order at our discretion.

5. Delivery of Digital Products and Services

5.1 Digital Product Bundles

Downloadable digital products will be made available via email link or account dashboard within the timeframe specified on the product page. Delivery timelines for custom or made-to-order bundles may vary.

5.2 Digital Marketing and CRO Services

For service-based purchases, delivery timelines, scope of work, and milestones will be as outlined on the respective service page or, where applicable, in a separate Service Agreement or Statement of Work (SOW) shared after purchase.

5.3 Access

You are responsible for maintaining your login credentials and ensuring your system meets any minimum technical requirements for accessing or using purchased digital products.

6. Intellectual Property

6.1 Ownership

All content on the Website, including text, graphics, logos, images, digital product files, and software, is the exclusive intellectual property of ProfitPixel Marketing Services Pvt. Ltd. and is protected under the Copyright Act, 1957, Trademarks Act, 1999, and other applicable Indian IP laws.

6.2 License to Customers

Upon purchase of a digital product or service, we grant you a limited, non-exclusive, non-transferable, revocable license to use the purchased product for your own personal or internal business purposes, subject to these Terms.

6.3 Restrictions

You may not, without prior written consent from us:

• Resell, redistribute, sublicense, or share purchased digital products with any third party
• Use our products or services to create competing products or services
• Reverse-engineer, decompile, or modify any digital product
• Remove or alter any copyright or proprietary notices from our products

7. User Responsibilities

You agree to:

• Provide accurate and complete information during registration and checkout
• Use our Website and services in compliance with all applicable laws and regulations
• Not engage in any fraudulent, abusive, or harmful activity on or through our Website
• Not attempt to gain unauthorized access to any part of our Website or systems
• Not use our services to send unsolicited communications (spam) or engage in illegal marketing activities

We reserve the right to suspend or terminate access for violations of these responsibilities without notice or refund.

8. Cancellation and Refund Policy

Please refer to our Refund and Cancellation Policy (a separate document available on our Website) for complete details. In summary:

• Orders for service-based products may be cancelled within 24 hours of purchase, provided the service work has not yet commenced
• Eligible refunds will be initiated within 7 business days of cancellation approval
• Instant-delivery digital downloads are generally non-refundable once delivered, except in cases of technical failure

9. Disclaimer of Warranties

Our Website, products, and services are provided "as is" and "as available" without any warranties, express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Guarantees of specific results (e.g., sales growth, traffic increase, ranking improvements) from our marketing services
• Uninterrupted or error-free operation of the Website

Digital marketing results vary depending on industry, competition, budget, and other external factors beyond our control.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

• The Company's total liability to you for any claim arising from these Terms or your use of our products/services shall not exceed the amount paid by you for the specific product or service giving rise to the claim
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption
• We are not liable for any failure or delay in performance resulting from circumstances beyond our reasonable control (force majeure), including natural disasters, government actions, internet outages, or third-party service failures

11. Indemnification

You agree to indemnify, defend, and hold harmless ProfitPixel Marketing Services Pvt. Ltd., its directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of our products or services in an unlawful manner
• Any content or information you submit to or through our Website

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India. Parties agree to first attempt amicable resolution of disputes by contacting us at nishant@profitpixel.in before initiating formal legal proceedings.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and Refund and Cancellation Policy, constitute the entire agreement between you and ProfitPixel Marketing Services Pvt. Ltd. with respect to your use of the Website and purchase of our products and services.

16. Contact Us

For any questions regarding these Terms and Conditions:

ProfitPixel Marketing Services Pvt. Ltd.
Gurugram, India
Email: nishant@profitpixel.in
Website: theprofitpixel.com